Privacy Policy

Last Updated: January 2025

Welcome to Gigglers Academy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gigglersacademy.com and use our services.

1. Information We Collect

1.1 Personal Information

We collect information that you voluntarily provide to us when you:

• Make a donation: Name, email address, payment information
• Contact us: Name, email address, message content
• Subscribe to our newsletter: Email address (if applicable)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information (type, operating system)
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies (if enabled)

2. How We Use Your Information

We use the collected information for the following purposes:

• Process Donations: To process and confirm your voluntary contributions through our secure payment gateway (Razorpay)
• Communication: To send payment confirmations, receipts, and respond to your inquiries
• Improve Services: To understand how our website is used and improve our educational content
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraudulent or unauthorized transactions

3. Third-Party Services

3.1 Payment Processing - Razorpay

We use Razorpay as our payment gateway to process donations securely. When you make a donation, your payment information is collected and processed directly by Razorpay in accordance with their privacy policy and security standards. We do not store your complete credit card or debit card information on our servers.

Razorpay Privacy Policy: https://razorpay.com/privacy/

3.2 Analytics Services

We may use analytics services (such as Google Analytics) to understand website traffic and user behavior. These services may use cookies and collect anonymous usage data. You can opt-out of analytics tracking through your browser settings.

3.3 YouTube

Our website links to our YouTube channel. When you visit YouTube through our links, you are subject to YouTube's privacy policy and terms of service.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for data transmission
• PCI-DSS compliant payment processing through Razorpay
• Regular security assessments and updates
• Limited access to personal information

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Donation Records: Retained for 7 years as required by Indian tax and accounting laws
• Contact Form Data: Retained for 2 years or until the inquiry is resolved
• Email Communications: Retained as per legal requirements or until you request deletion

6. Your Rights

Under Indian law and applicable data protection regulations, you have the following rights:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format
• Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us at gigglersacademy@gmail.com

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

8. Children's Privacy

Our educational content is designed for children, but our website and donation services are intended for use by adults (18 years and older). We do not knowingly collect personal information from children under 18 without parental consent. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

9. International Users

Our services are operated from India and are intended primarily for users in India. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our service providers operate.

10. Third-Party Links

Our website may contain links to third-party websites (such as YouTube, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users (if applicable)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for processing (e.g., making a donation)
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services)
• Legal Obligation: Processing is required to comply with legal obligations

13. Compliance with Indian Laws

We comply with the Information Technology Act, 2000 (IT Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to protecting your personal information in accordance with Indian data protection laws.

14. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, you may contact our Grievance Officer for any privacy-related concerns:

Email: gigglersacademy@gmail.com
Name: Gigglers Academy Team